Realta Privacy Policy

This Privacy Policy outlines how Realta.com (Realta Platform, we, us, our) gathers, utilizes and safeguard your personal information. By accessing, registering, or utilizing any part of Realta Platform and its services ("Services"), you confirm that, you possess the legal capacity to agree to this Policy, that you have reviewed and understand the Policy herein and that you accept the described practices.

This Policy details the types of information we gather, the reasons for doing so, its usage and storage methods, potential sharing, your available options and ways to reach us regarding privacy matters. Should you disagree with the handing of your Personal Information as detailed herein in this Policy, please refrain from using our Services.

We may update this Policy periodically to reflect changes in our practices or legal requirements; such updates will be posted on the Realta Platform. Your continued use of the Realta Platform after any updates signifies your acceptance of the revised Policy. If you do not agree with this Policy or any updates to it, please refrain from using the Realta Platform or any of the services, software, APIs, technologies, products and/or features offered by Realta Platform.

Terms referenced here carry the same definitions and interpretations as outlined in the Realta Terms of Use, available at https://realta.finance/.

1. What We Collect

We collect, process and store your Personal Information through your interactions with the Services or with your permission.

We capture data you supply during registration or usage, including partial or halted attempts. We also gather info from your inquiries, subscriptions, emails, calls, or transactions via the Services. This may encompass, but is not limited to: -

• Email address(es)
• Name
• Gender
• Date of Birth
• Address
• Phone number
• Nationality
• Device ID
• A video recording of you and a photographic image
• Transaction-related details (e.g. activity logs and connected wallet balances)
• The Internet protocol (IP) address used to connect your computer to the Internet
• Time zone etc.

We may also collect Personal Information from partners such as promoters, collaborators or electronic verification services. If so, we will ensure compliance with privacy standards where applicable. We may also use third parties to analyze traffic on our website, potentially via cookies. Such analytics data is not anonymous.

We avoid collecting any sensitive information without approval, except where legally mandated or for addressing potential violations. If the Personal Information we request is not provided, we may not be able to provide you with our Services fully. Accordingly, we do not give you the option of dealing with us anonymously or under a pseudonym.

Furthermore, we operate in various jurisdictions in accordance with relevant data protection laws. Where applicable, we are required to protect Personal Information processed in such jurisdictions in accordance with the applicable data protection laws.

2. Information You Provide

• Contact Information: Name, email address, physical address, communication preferences, social media usernames (such as Twitter, Telegram, or Discord).
• Financial Information: Blockchain addresses, wallet details, asset holdings, transaction history, fees.
• Transaction Information: Type, amount, timestamp of transactions, details about purchases, blockchain or otherwise, you make through the Services.
• Background Information: For KYC/AML regulatory requirements, including passport, photos, bank statements, proof of income, tax ID, utility bills, incorporation documents, and verification information.
• Marketing Information: Such as your preferences for receiving marketing communications and details about how you engage with them.
• Form Responses: Information you provide in surveys or questionnaires or other forms.
• Correspondence: Such as communications and information you provide directly to us via email, customer support, social media, or other support channels (Twitter or Discord), or when you participate in any surveys or questionnaires.
• User Contributions: Information that you provide, at your own risk, to be published or transmitted to other users of the Services or to third parties. Note that we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions, and therefore we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
• Interaction Information: Feedback, inquiries, support communications.
• Other Information: Information not specifically listed here, which we will use as described in this Policy or as otherwise disclosed at the time of collection.

3. Information We Collect Automatically

• Online Identifiers: Geo-location, browser details, IP address, device info, mobile carrier, MAC address, user settings, mobile ad identifiers, Internet service provider, operating system, browser name and version, the URL entered and the referring page/campaign, date/time of visit.
• Usage Data: Pages visited, links clicked, activity duration, total time you spend on each of our websites, the time you spend on each page, the order in which those pages were visited and the internal links clicked, the general geographic location from which you access our Services, and the referring website.
• Performance Details: Such as page load times, CPU/memory usage, network request logs, and error logs.
• Device and Connection Information: Such as your IP address, operating system, and browser type.
• Cookies and Tracking: Used for analytics, personalization. You can manage cookies via browser settings. Note that tracking technologies (such as local storage, mobile device ID, cookies, web beacons, or similar) may be used to collect some of the above data.

4. Information from Third Parties

a) Affiliates: Shared for collaborative services.

• Social Media: Public profile data.
• Identity Verification Providers: For fraud prevention.
• Data Analytics Providers: Usage insights.
• Service Providers: Hosting, marketing.
• Information Providers: Supplements like updated contacts.
• Publicly Available Sources: Blockchain data, public records.
• Blockchain Information: Account Address, Wallet Provider, Balance, Assets, Transaction Details.

We may combine blockchain data with other information. A key feature of many blockchain technologies, including any blockchain on which the Services rely, is the transparency and public accessibility of on-chain transactions. As such, any information stored on-chain may be public, immutable, and impossible to delete. The wallet you associate with the Services may reveal information about you, and this information can potentially be correlated now or in the future by any party who chooses to do so, including law enforcement. If you are unfamiliar with blockchain technology and its transparent and public nature, we strongly encourage you to conduct your own research into the blockchain technology used by the Services before electing to use the Services.

5. How We Use Information

• Providing Services: Operate, customize, process transactions, communicate updates, maintain, customize, and improve our Services and features.
• Safety and Security: Prevent fraud, verify identity, enforce terms, ensure safety and security by addressing risks and preventing fraudulent or illegal activities
• User Support: Respond to inquiries, improve responses, offer customer support and answer inquiries about the Services.
• Research and Development: Enhance services, develop features, help facilitate the ongoing development of our Services.
• Legal Compliance: KYC, investigations, regulatory obligations, comply with laws, regulations, and requests from government entities or law enforcement.
• Communications and Service Updates: Providing informational communications related to platform functionality, service updates, compliance notices, and educational materials. Where required by law, you may opt out of non-essential communications. We do not engage in solicitation or marketing of tokens or investment products to restricted jurisdictions.
• Aggregated Data: Compiling aggregated data to learn more about how users use the Services and where we can improve your experience.
• Communication: Managing our relationship with you and communicating with users on how to use our Services.
• Terms of Service: Carrying out our obligations and enforcing our rights under our Terms of Service.
• Interactive Features: Allowing you to participate in interactive features through our Services.
• Other Purposes: Using the information in any other way we may describe when you provide it or for any other purpose with your consent.

6. Why We Share & Disclose Information

• Affiliates: For service provision.
• At Your Direction: With third parties for transactions.
• Legal Obligations: With authorities, for compliance, disclose your data in the course of litigation, regulatory proceedings, compliance measures, and when compelled by subpoena, court order, or other legal procedures.
• Service Providers: For operations, bound by contracts, share your information with service providers and vendors to assist us in providing, delivering, and improving the Services.
• Public Blockchains: Transaction data (public by nature).
• Business Changes: In mergers, acquisitions, transfer or share data to another entity in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, asset or stock sale, or other business transaction.
• Legal Rights: With advisors, for claims, fraud prevention.
• Safety and Security: Share data to protect against, investigate, and stop fraudulent, unauthorized, or illegal activity, enforce agreements, and protect the rights, property, or safety of our users, Company, and ecosystem.
• Fulfillment of Requests: Provide you with information, products, or services that you request from us or for any other purpose for which you provide it.
• Buyer or Successor: Disclose personal information to a buyer or successor in the event of a transfer of some or all of our assets.
• With Your Consent: Share your information for any other purpose disclosed by us when you provide the information or with your consent.

We do not sell your personal information to third parties for monetary compensation or knowingly share your information with any third parties for marketing purposes.

7. Third Parties

7.1. We may integrate or interact with technologies operated or controlled by third parties (such as content or service or application providers) for parts of the Services. For example, the Services may include without limitation hyperlinks to websites, platforms, and other services not operated or controlled by us; the Services may interact with other protocols or blockchain-related software; or the Services may use other services to facilitate the delivery and improvement of the Services.

7.2. Please note that when you interact with these other parties, those parties may independently:

• collect information about you;
• solicit information from you;
• use cookies alone or in conjunction with web beacons or other tracking technologies;
• use your information to serve you advertisements and other targeted content;
• share or use your information for marketing purposes;
• use your information for compliance purposes;
• use your information for other purposes as set forth in such parties' terms of use and/or privacy policies.

You can learn more about how those parties collect and use your data by consulting their privacy policies and other terms.

8. Your Rights and Choices

8.1 Depending on applicable protection laws, you may possess certain rights regarding your data, potentially including, but not limited to:

a) Viewing your held data, its usage details, and sharing recipients;

b) Seeking fixes for erroneous or partial data, subject to our checks;

c) Limiting handling to mere storage in certain situations; and

d) Obtaining data portability, where we'll aim to supply or forward your data in a standard, readable structure.

8.2 Note that the above rights apply only in certain circumstances and all these rights may be limited by law. These rights are also contextual and may face legal constraints, e.g., if they harm other users, our proprietary info, public welfare, or retention mandates. Identity confirmation will precede responses, and we have the sole and absolute discretion to deny requests under lawful grounds.

9. Data Retention

Stored during service use and for at least 5 years post-use for compliance.

10. Security

We use safeguards, but no system is fully secure. You manage your wallet security. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet is not completely secure, and we cannot guarantee the security of information about you. You are responsible for all of your activity on the Services, including the security of your blockchain network addresses, cryptocurrency wallets, and their cryptographic keys. We are not responsible for circumvention of any privacy settings or security measures on the Services.

11. Age Limitations

Services not for minors under legal age in your jurisdiction. The Services are intended for a general audience and are not directed at children under eighteen (18) years of age. If you are a child under the age of 18, do not use the Services and do not provide any personal information to us. We do not knowingly receive personal information from children. If we learn that we have received personal information from a child under 18 without verification of parental consent, we will delete that information.

12. Changes to this Policy

12.1 You are responsible for periodically reviewing this Policy to check for any changes. If we make material changes to this Policy, we will notify you via the Services. Nevertheless, your continued use of the Services reflects your periodic review of this Policy and other terms, and indicates your consent to them.

12.2 Note that we cannot guarantee that this Policy is always completely error-free, current, or comprehensive. We disclaim any liability for errors, omissions, or inaccuracies in this Policy, and we shall not be held responsible for any consequences resulting from reliance on the information contained herein.

13. Connections to External Wallets and Liability Waiver

13.1 Some aspects of the Services might necessitate linking a supported external cryptocurrency wallet. In doing so, you acknowledge that your engagement with these wallets falls under their respective guidelines, and you confirm adherence to the provider's stipulations or terms and conditions.

13.2. These wallets operate independently of the Company, without any endorsement or affiliation. We fully disclaim responsibility for any issues stemming from your wallet usage, encompassing but not limited to the handling or exposure of sensitive details by those providers.

14. Disclosure of Personal Data

14.1 Under certain scenarios, we might disclose your data to third parties when necessary, or as allowed by regulations, such as:

• To contractors and suppliers processing on our account, including those for chain scrutiny, vetting, coding, content distribution, and metrics. They aid in tasks like location-based restrictions via IP and gathering de-identified device stats for insights.
• To expert consultants, aligning with our valid goals or legal mandates.
• For compliance and security reasons and to protect our Website, in our legitimate interests or as required by law.

14.2 Data could be moved and handled in regions beyond your residence to support Service provision. Processing might involve personnel abroad working for us, partners or any other third-parties. We will implement suitable protections to maintain data security in accordance with this Policy.

15. How to Reach Us

For inquiries or concerns on our data practices, your information, or this Policy, contact [-].